Privacy Policy

Last updated: October 28, 2026

This policy explains what personal data StepSnap handles and why. StepSnap is operated by Sebastian Gutierrez Cruz ("we", "us"), an independent software developer based in Barranquilla, Colombia.

1. Guides, steps and screenshots

StepSnap captures your clicks as steps with automatic screenshots while you record a guide. Captured steps and screenshots are stored locally, in your browser, and stay on your device. When you publish a share link, a copy of that guide — its step texts and screenshots — is uploaded to our servers for one purpose: to render the page you shared. Guides are private by default; nothing is visible to others unless you publish a share link. You can view, edit or permanently delete a guide and its screenshots at any time; deleting a guide also removes its published copy.

2. Data we collect

• Account email — if you subscribe to Pro, we store the email address associated with your subscription, to provide access, support and billing communication.
• Billing data — payments are processed by Paddle.com Market Ltd, our Merchant of Record. We never see or store your full card details. Paddle shares with us the information needed to administer your subscription (name, email, invoice data). Paddle's handling of your payment data is described in Paddle's privacy policy.
• Purchase restore — we keep the email address on your Paddle receipt so you can restore your purchase on a new device. Restore codes are stored only as a hash, expire after 10 minutes, and are sent to that same email.
• Guide content — when you publish a share link, the step texts and screenshots of that guide, solely to serve the page you shared.
• Usage events — anonymous product events (install, active day, export, publish) tied to a random installation identifier, so we can tell whether StepSnap works. Events never include page content, URLs, titles or email addresses.
• Support correspondence — if you email us, we keep the conversation to handle your request.

3. What we do not do

• We do not sell or rent your personal data.
• We do not run third-party advertising or cross-site tracking on the site.
• We do not read or process your recorded content beyond what is needed to provide and reproduce your guides.
• We do not collect your browsing activity. The page URLs captured while you record stay in your browser and are never uploaded.

Our use and transfer of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.

4. Legal basis and retention

We process your account email and guide content to perform the subscription or free service contract with you, and support correspondence on the basis of our legitimate interest in operating the service. We retain account data while your subscription is active and for as long as required by applicable tax and accounting rules, after which it is deleted. Guides and screenshots are retained while you keep them and deleted when you delete them. Usage events are retained for 90 days, and platform backups cover at most 7 days. Deletion is permanent — we keep no trash copy.

5. Your rights

You may request access to, correction of, or deletion of your personal data at any time by writing to us from your account email. If you are in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.

6. Changes

If we change this policy materially, we will announce it on the site and, for subscribers, by email.

7. Contact

For any privacy question or request, see our contact page.